RAW STRAIGHT HAIR FRONTALS (13X4)
Select from our range of raw Straight Hair Frontals.
Sourced directly from Cambodia, this hair comes in its most natural, seamless pattern with a natural shine. It's easy to style and no synthetic fibres are added, so the hair will regain its natural form after every wash.
With proper care, you're guaranteed tangle-free hair with little to no shedding for at least a few years.
- Shipping & Delivery
- Return & Exchange Policy
- FAQs
Customers in Canada, US & UK, we ask that you permit us 7 - 10 business days to process and ship your order and have it promptly delivered to you.
For all other locations, we ask that you follow up your order with an email to saybellahair@gmail.com in order for us to more accurately estimate your delivery time.
Domestic orders are shipped via Canada Post, while all international orders are shipped via Fedex or UPS with direct signature.
Due to the sanitary nature of our products, all sales are final and once a package has been received by the client, no refund is possible.
If the hair extensions have been opened, used or altered in any way, they can no longer be returned. However, we may accept unopened, unaltered hair extensions when they are sent back within 5 days of receipt by the client, and a store credit may be applied in the place of a refund.
For all returns, we require a traceable postal carrier, as Bella Hair will not be held responsible for any shipments lost in transit or delivered inaccurately. If a client's address has been entered inaccurately and the package is delivered to the wrong address as a result, Bella Hair CA will not be responsible for the loss of said package. If you notice your address is wrong, please send an email to saybellahair@gmail.com within 24-48 hours of order placement, so the address can be updated before the order is shipped.
International Customers: Please indicate "RETURN ONLY, NO DUTIES" on the package, in order to avoid the risk of the package being returned to you. Bella Hair CA will also not be responsible for any additional charges that may arise from an international customs office upon package arrival in a designated country.
Q: If I place my order today, when will I receive my hair extensions?
A: Orders are usually processed within one day of placement. Arrival times vary based on location but typically fall within the 7-10 business day range. Please note that orders placed during major promotions may experience longer shipping times due to increased order volumes.
Q: I ordered online, but I want to cancel. How can I do that?
A: Cancellation of orders that have not yet shipped is a straightforward process. Simply email us at saybellahair@gmail.com. Unfortunately, we cannot guarantee cancellations or refunds once an order has been shipped.
Q: What is your return and exchange policy?
A: We will do our best to accommodate returns and exchanges within 30 days of purchase on all bundles that have not been worn, tampered with or suffered damage. For full details, please read about our Return & Exchange Policy.
Q: Do you sell wholesale?
A: Currently, Bella Hair is not available for wholesale purchase. You can only buy Bella Hair on our official website or through any pop-ups we may promote on social media or other platforms.
Q: Can I do order online and pick up at the store location?
A: Currently, we do not provide a pickup option for deliveries. All orders will be exclusively fulfilled through mail.
Q: Where is Bella Hair located?
A: We operate out of the capital city of Canada, Ottawa.
Q: What is the lifetime of my Bella Hair extensions/how long should the hair last?
A: Through proper care, our raw hair can endure for several years, with an absolute minimum of two (2). With BellaSafe, your hair is backed by a one-year warranty, ensuring your peace of mind.
Q: How do I ensure I maintain my Bella Hair extensions?
A: Discover handy tips to keep your hair extensions looking fabulous for longer by checking out our blog. Plus, stay in the loop with all things hair – create an account and enjoy all the insider info through our newsletter!
Q: Do you offer instalments?
A: Recognizing the value of convenient payments, we've collaborated with Sezzle and AfterPay. Easily opt for these payment choices at checkout, allowing you to divide your purchase into manageable instalments.
Q: How many bundles should I buy?
A: For a natural look, consider buying 2-3 bundles. Opt for 3-4 bundles if you desire extra volume. If you're going for longer or curly hair extensions, we suggest getting 4 or more bundles. Don't forget to pair them with a closure or frontal for a complete look.
Shipping & Delivery
Customers in Canada, US & UK, we ask that you permit us 7 - 10 business days to process and ship your order and have it promptly delivered to you.
For all other locations, we ask that you follow up your order with an email to saybellahair@gmail.com in order for us to more accurately estimate your delivery time.
Domestic orders are shipped via Canada Post, while all international orders are shipped via Fedex or UPS with direct signature.
Return & Exchange Policy
Due to the sanitary nature of our products, all sales are final and once a package has been received by the client, no refund is possible.
If the hair extensions have been opened, used or altered in any way, they can no longer be returned. However, we may accept unopened, unaltered hair extensions when they are sent back within 5 days of receipt by the client, and a store credit may be applied in the place of a refund.
For all returns, we require a traceable postal carrier, as Bella Hair will not be held responsible for any shipments lost in transit or delivered inaccurately. If a client's address has been entered inaccurately and the package is delivered to the wrong address as a result, Bella Hair CA will not be responsible for the loss of said package. If you notice your address is wrong, please send an email to saybellahair@gmail.com within 24-48 hours of order placement, so the address can be updated before the order is shipped.
International Customers: Please indicate "RETURN ONLY, NO DUTIES" on the package, in order to avoid the risk of the package being returned to you. Bella Hair CA will also not be responsible for any additional charges that may arise from an international customs office upon package arrival in a designated country.
FAQs
Q: If I place my order today, when will I receive my hair extensions?
A: Orders are usually processed within one day of placement. Arrival times vary based on location but typically fall within the 7-10 business day range. Please note that orders placed during major promotions may experience longer shipping times due to increased order volumes.
Q: I ordered online, but I want to cancel. How can I do that?
A: Cancellation of orders that have not yet shipped is a straightforward process. Simply email us at saybellahair@gmail.com. Unfortunately, we cannot guarantee cancellations or refunds once an order has been shipped.
Q: What is your return and exchange policy?
A: We will do our best to accommodate returns and exchanges within 30 days of purchase on all bundles that have not been worn, tampered with or suffered damage. For full details, please read about our Return & Exchange Policy.
Q: Do you sell wholesale?
A: Currently, Bella Hair is not available for wholesale purchase. You can only buy Bella Hair on our official website or through any pop-ups we may promote on social media or other platforms.
Q: Can I do order online and pick up at the store location?
A: Currently, we do not provide a pickup option for deliveries. All orders will be exclusively fulfilled through mail.
Q: Where is Bella Hair located?
A: We operate out of the capital city of Canada, Ottawa.
Q: What is the lifetime of my Bella Hair extensions/how long should the hair last?
A: Through proper care, our raw hair can endure for several years, with an absolute minimum of two (2). With BellaSafe, your hair is backed by a one-year warranty, ensuring your peace of mind.
Q: How do I ensure I maintain my Bella Hair extensions?
A: Discover handy tips to keep your hair extensions looking fabulous for longer by checking out our blog. Plus, stay in the loop with all things hair – create an account and enjoy all the insider info through our newsletter!
Q: Do you offer instalments?
A: Recognizing the value of convenient payments, we've collaborated with Sezzle and AfterPay. Easily opt for these payment choices at checkout, allowing you to divide your purchase into manageable instalments.
Q: How many bundles should I buy?
A: For a natural look, consider buying 2-3 bundles. Opt for 3-4 bundles if you desire extra volume. If you're going for longer or curly hair extensions, we suggest getting 4 or more bundles. Don't forget to pair them with a closure or frontal for a complete look.
